Review Details

Seatcraft Vienna Sofa Top Grain Leather 7000, Powered Headrest & Lumbar, Power Recline, Black or Brown

Product Review (submitted on December 6, 2022):

I was looking for an "entertainment sofa" with dual recliners, USB ports, in black leather. Other options from home theater companies are far more expensive and don't look as nice! Plus, this sofa comes with FREE SHIPPING with Prime! Crazy given how much it weighs (it's a sturdy, heavy sofa). It's great to lay across with the middle section up, and great for two adults each with their own recliners at each end and the middle table down. Great for popcorn, my phone as it charges, and has drink holders all over the place. It has storage in the two armrests, as well as tables for laptop, etc., that you can store inside. Other accessories (tablet & phone holders, lights, wine glass holders) are also available. The seats are very supportive and comfortable, adjustable footrests, headrests, and lumbar support. The leather is very nice: supple without being too soft, and firm enough that I am confident it will wear well over time.

Initially, I had an issue with the middle section not being straight...I contacted Seatcraft who was very understanding and patient over email, they dealt with the issue immediately and ordered me the replacement part at no cost, and it was delivered free as well. My experience with the sofa and customer service has been excellent. I would recommend this sofa to anyone, you will not be disappointed!